Order tracking - Outside Gothenburg

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Don’t have an account?

You can still view your order status without signing in. If you do not have your Order Number, please refer to your confirmation email. For additional assistance, Contact us

Delivery in and Around Gothenburg

Delivery Charges & Free Delivery Thresholds

Gothenburg, Kållered, Lindome, Askim, Torslanda

  • Free delivery on orders 250 SEK & above
  • 40 SEK for orders below 250 SEK

Kungsbacka, Landvetter

  • Free delivery on orders 599 SEK & above
  • 50 SEK for orders below 599 SEK

Returns & Refunds

We want you to be completely satisfied with your purchase.

  • Returns are accepted within 14 days of delivery for unopened and unused items.
  • Perishable goods, including fresh vegetables and frozen items, cannot be returned.
  • If you receive a damaged or incorrect product, please contact us immediately for a resolution.

Other Cities by Post

Shipping Method

We partner with the best postal services to ensure your goods are delivered safely and on time.

  • Your parcel will be sent to the nearest collection center.
  • You will receive a notification from the postal service once your order is dispatched.

Shipping Charges for Postal Delivery

  • Flat rate: 100 SEK per box (less than 18 kg)
  • If your order requires more than one box, we will contact you to find the best shipping solution.

Important notes

  • Orders will be shipped only after proof of transaction is received.
  • Frozen and vegetable items cannot be sent via postal services.